How can I ask for specific personal data changes or data delete?

Created by Erakulis Support Admin, Modified on Thu, 2 May, 2024 at 3:34 PM by Erakulis Support Admin

We safeguard your data and comply with General Data Protection Regulation (GDPR). Your rights are secure and if not available in the platform, you can ask for data changes or to delete some personal data though our support channel.


How to delete an account?


When logged in, via App you can access More > Settings > Account & Privacy > Delete Account.


When logged in, via Website you can go to your Profile, access Account & Security and click Delete Account. 


How to request a copy of my data?


When logged in, via App you can access More > Settings > Account & Privacy > Request a copy of my data.


When logged in, via Website you can go to your Profile, access Account & Security and click Request a copy of my data.


Other rights or requests?


To do it, you just need to send an e-mail to our [email protected] from the e-mail used in your Erakulis account, mentioning your full name as registered in the platform and asking for the changes desired.

Other information can be requested to ensure your are he owner of the account.

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